What is your typical process for working with a new customer?
Once we receive the initial request we begin by understanding the customers needs. This involves consulting with them over the phone, internet, and in person. After understanding needs we either submit an invoice or estimate by email. We then schedule installations, deliveries, and pick-ups based on customers request.
What education and/or training do you have that relates to your work?
We have been installing sod for 11 years and professionally for 4. In those 10 years we have had a chance to work with hundreds of customers and fulfill hundreds of orders all throughout Oklahoma, Arkansas, Kansas and Missouri.
How did you get started doing this type of work?
I started working part time installing sod while selling life insurance at 18 years of age since then I have worked many long days installing sod and at this point in my career enjoy helping others reach their goals.
What types of customers have you worked with?
All Types – Customers that need a few rolls to customers that have needed multiple truckloads weekly. We work with golf courses, school districts, builders, home owners, contractors, project managers, business owners, Retail Stores, and Franchise owners.
Describe a recent project you are fond of. How long did it take?
We recently installed 10,000 Square feet of bermuda sod at a recently built home in Tulsa. I was fond of this job because I thought the customers did a great job designing their home. Start to finish took us 2 hours.
What advice would you give a customer looking to hire a provider in your area of work?
Write down any questions you have before your appointment for your free estimate.
What questions should customers think through before talking to professionals about their project?
When would you like the project completed?
What kind of materials do you want to use?
Do you want to do the work yourself or pay someone to do it for you?
What kind of prep work needs to be done and who is going to do it?
Who will be watering your sod after is installed?